Forget about Passion,
Merlot’s our Obsession.

DELIVERY & TERMS

  • We use Australia Post for our deliveries, unless requested otherwise (additional charges may apply for alternative shipping methods).
  • Post Office boxes can be accommodated for.
  • Please allow for 7 working days for delivery. We reserve the right to delay shipment during hot weather to protect the shipment and will advise you of the delay via email. We will email you to confirm your order has been shipped.
  • If you would prefer to order over the phone or arrange alternate shipping methods, please email Colleen. We are happy to accommodate reasonable requests.
  • Currently we only sell our wine in Australia. For international enquiries, please contact Colleen via email.
  • If, for any reason, we are unable to supply the goods you have ordered to the delivery address you supply, then we will refund the amount charged to the same credit card and contact you using the contact details you supplied with the order.
  • We will not use your supplied details for any purpose (other than as a delivery address for the goods purchased) unless you indicate that you wish to join our mailing list.
  • If an adult is not going to be available to accept and sign for the delivery, then consider using a work address instead. Deliveries will not be left at an unattended address as it contravenes the terms of our alcohol license.
  • By placing this order, you (as the purchaser), verify that you are over the age of 18 years before you can purchase from this site. Under the liquor control reform act of 1998, it is an offence to supply alcohol to a person under the age of 18 years (penalty to exceed $7000) or for a person to purchase or receive alcohol who is under the age of 18 years (penalty exceeds $500). Penalties may include imprisonment. Licensee licence number 51406495.
  • By placing your order with us, you confirm and accept, the terms and conditions contained in this agreement, including the following:
    • (a) I am the holder of the credit card used and submitted to Ruckus Estate for the purpose of making this purchase; and
    • (b) All the details that I have provided in completing the order and the offer to purchase the liquor are true and correct; and
    • (c) I am over the age of 18 years of age at the time of making this purchase.